Returns & Exchanges
At Q.E.D. Astoria, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a 30-day window for returns and exchanges on all eligible items.
Initiate Your Request
Log into your account portal and select the specific order number to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Ship the Item
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location within 7 business days.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund or exchange back to the original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing